Houston Apartments

Hi Philip Silberman,

I’ve been in contact with one of your employees – Matt Berry, and would like to take a quick moment to recognize him for outstanding customer service!

My mother and I have been successfully identified as kidney transplant patients (I’m the donor) and is seeking somewhere comfortable she could reside for three months while she’s recovering from surgery (I’m staying only two weeks).  Since my search started, Matt was swift to email me back requesting details of what we’d require in an apartment.  He offered suggestions and gave us time to decide.  When he didn’t hear back, he was efficient enough to follow-up with us to see if we’d located an apartment and continued to help us search for one that would suit our needs, wants and budget.

Matt always displays a pleasant and courteous attitude and is most patient.  He delivers a genuine concern with his assistance in helping us and must be commended for such a memorable experience.

Please encourage him to continue his good works as me, my family and those who are fortunate enough to be in contact with him – greatly appreciate it.

Sincerely,

Abbey G.

Re: Rebate Check for $100

Dear Philip Silberman,

Just a note to tell you how happy I am in my new apartment and how much I appreciated the service that I got from your office.  You can be sure that I will tell all my friends about your company and especially the apartment community that you sent me to.  Having been an apartment manager and supervisor for about 25 years (not in this business now), I know how important locators are to the industry.  I always appreciated the honest ones, which you are.

Thanks again for the quik return of my check.  I know that it all depends on when you get paid from the complex, and I was hoping that they were taking care of the Locators, they were!!!

If I can be of any help to you in the future, please do not hesitate to call me.

Sincerely,

S. White

ApartmentWIZ strives not only to have the website that people turn to when they are looking for an apartment, but to also deliver the best in customer service. Below is a recent letter from one of our many satisfied clients:

Dear Philip Silberman,

I wanted to thank you and everyone involved for the $100 check. I’m using it towards next months rent. It’s reassuring that in a world of rebate promises, ApartmentWIZ followed through as promised. I look forward to future business and I’m confident to send referrals to your organization. Thanks again!

Sincerely,

A Happy Customer